1. Money-Back Guarantee

We offer a 14-day money-back guarantee for all premium subscriptions. If you're not completely satisfied with our service, you can request a full refund within 14 days of your purchase.

• Full refund available within 14 days of purchase
• No questions asked policy
• Refund processed within 5-7 business days
• Original payment method will be credited

2. Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• Request submitted within 14 days of purchase
• Valid payment method used for the purchase
• No violation of our Terms of Service
• No abuse of the refund policy

3. How to Request a Refund

To request a refund, please follow these steps:

1. Log in to your Toolversal account
2. Go to Account Settings
3. Click on "Billing & Subscription"
4. Select "Request Refund"
5. Fill out the refund request form
6. Submit your request

4. Refund Processing

Once your refund request is approved:

• Refund will be processed within 5-7 business days
• You'll receive an email confirmation
• Refund will be credited to your original payment method
• Processing time may vary depending on your payment provider

5. Subscription Cancellation

You can cancel your subscription at any time:

• No cancellation fees
• Access to premium features until the end of billing period
• Automatic switch to free plan after cancellation
• Option to reactivate subscription anytime

6. Exceptions

The following situations may affect refund eligibility:

• Violation of Terms of Service
• Abuse of the refund policy
• Fraudulent activity
• Multiple refund requests for the same subscription

7. Special Circumstances

We understand that special circumstances may arise. In such cases, we review refund requests on a case-by-case basis. Please contact our support team with detailed information about your situation.

8. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of Toolversal after changes are posted means you accept those changes.

9. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

• Email: support@toolversal.com
• Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC)
• Response Time: Within 24 hours